People make trade fairs
We provide you with staff for all areas of operation who keep calm even amid the hectic pace and with cordiality and expertise create an atmosphere in which you can concentrate fully on your guests.
Our hostesses and hosts appreciate our personal and cooperative working atmosphere. For us, appreciation also means consistently training and briefing them and preparing them for their assignments in the best possible way.
We recruit our staff as close as possible to the trade fair venue to reduce costs and CO2. If travelling is necessary, it is done by train or in carpools.
For a good look our teams wear standardized clothing (Made in Europe) that perfectly matches your trade fair appearance.
The people from Melles & Stein leave a lasting impression.
Fast, friendly, professional - that's how service should be.
Our service staff keep a good mood and an overview even in the biggest hustle and bustle. They have everything under control and create an atmosphere in which your guests feel at ease.
As bartenders and baristas, we provide professionals who can also master special challenges.
Whether at the information counter, in VIP support or in guest management - our hostesses and hosts represent you in the best possible way. They are multilingual, friendly, well prepared and welcome your guests.
Our promoters bring your products to life. They are people catchers in the best sense of the word, with a flair for the right approach and the best timing. This is how you win contacts with quality.
Our professional presenters ensure that you make a grand entrance. Serious or cheeky as required, but always likeable, competent, and multilingual on request.
A lot of work has gone into your trade fair appearance. So there's no question that our staff's outfits must also perfectly match your CI or your trade fair stand!
Our extensive range of outfits leaves (almost) nothing to be desired: you choose the style and colour, we suggest the right one for you. And if you want something unique, we will be happy to have the outfits customized to your wishes.
By the way: All our outfits are "Made in Europe"!
To ensure that you can rely on a real dream team at your event, we do a lot even before the trade fairs.
1. Training
The first step for our "newcomers" is the Melles & Stein training course. Here we test existing knowledge and teach the optimum behaviour for each area of application (from service rules to communication theory).The participants put their newly acquired knowledge into practice in practical exercises. Immediately after the training, all participants receive a comprehensive, individual assessment.
2. Briefing
Before each assignment, our teams meet with our project teams for a briefing. Everything important about the trade fair, the exhibitor, the visitors and the upcoming tasks is discussed here. This ensures that everything runs smoothly from the very first minute.
3. Evaluation
Even our tried-and-tested hostesses and hosts have to constantly prove themselves anew. There is an evaluation after every assignment: from our head hostesses and hosts, our project team and our customers. This way, our booking department always knows who is best suited for which assignments.
4. Chief-Hostess workshop
Our chief hostesses and hosts have a very special responsibility at trade fairs. We prepare our junior managers for all tasks in a special one-day workshop.
A lot of appointments before things really get going? That's right, but we like to take this time to get to know our hostesses and hosts as well as possible and to get them used to the Melles & Stein feeling. We exemplify reliability, because that's the only way we can expect it. The reward is people who enjoy working for us and are happy to give their best for our customers.
