Not just acquiring clients but keeping them over the long term as well – this has always been our aim and aspiration. We pull out all the stops to do it – every time. And a client retention rate of over 90% tells us we're right.
So we're all the sadder when a long-standing client goes elsewhere at some stage. This was what happened with Hettich, with whom we've worked nationwide since 2007. Its marketing department preferred to use another agency at the Interzum 2015 trade fair.
So we were really overjoyed when Hettich gave us the job of providing staff for this year's Interzum again. Many thanks and welcome back!
„Now that a few days have gone by and we have received feedback from our subsidiaries around the world, I would like to use this column to thank you again for the professional, uncomplicated and successful cooperation. My colleague Ms Riemer and I were extremely satisfied with your hosts and hostesses throughout the entire fair :-) […] I look forward to further successful projects with you and, until the next one, wish you all the best!“
Event, Fair and Travel Management